Shipping Policy

Thank you for shopping at SZA Hoodie Shop! This Shipping Policy explains our shipping procedures and delivery terms. By making a purchase, you agree to these terms.

1. Order Processing

1.1 Processing Timeline

Standard orders are processed within 1-3 business days
Processing times may vary during peak seasons or promotional periods
Business days are Monday through Friday, excluding holidays

1.2 Order Verification

Orders may require verification for security purposes
We may contact you to confirm billing or shipping details
Large orders may require additional processing time

2. Shipping Services

2.1 Domestic Shipping Options

We offer the following shipping methods within the United States:

Standard Shipping (5-7 business days)
Express Shipping (2-3 business days)
Next Day Delivery (where available)

2.2 Shipping Rates

Shipping costs are calculated based on:

Selected shipping method
Package weight and dimensions
Delivery location
Order value

2.3 Delivery Estimates

Delivery times begin after order processing is complete
External factors may affect delivery schedules
Holiday periods may extend delivery times

2.4 Order Tracking

Tracking information is provided via email upon shipment
Track your order through our website using your order number
Contact us if tracking details aren’t received within 48 hours of processing

2.5 International Orders

For international shipments:

Available to select countries
Additional customs fees may apply
Import duties and taxes are buyer’s responsibility
Longer delivery times should be expected

3. Shipping Address Requirements

3.1 Address Accuracy

Customers are responsible for providing accurate shipping information
Address changes must be requested before shipment
Contact us immediately for address corrections
Additional fees may apply for redirected packages

3.2 Delivery Protocol

Our carriers will:

Attempt delivery during business hours
Leave packages in secure locations where possible
Provide delivery notifications
Make multiple delivery attempts if needed

3.3 Failed Deliveries

For undeliverable packages:

We’ll contact you about reshipment options
Return shipping costs may apply
Address verification will be required

4. Special Circumstances

4.1 Lost or Damaged Packages

Report damaged items within 48 hours of delivery
Lost package claims initiated after 7 business days
Photo documentation required for damage claims

4.2 Holiday Shipping

Extended processing times during peak seasons
Holiday delivery schedules will be posted on our website
Order early to ensure timely holiday delivery

5. Contact Information

For shipping inquiries:

Email: [email protected]
Phone: (312) 555-6725
Address: 1227 W. Belmont Ave, Chicago, IL 60657
Hours: Monday-Friday, 9 AM – 6 PM CST

6. Additional Policies

6.1 Large Orders

Bulk orders may require special shipping arrangements
Contact us for custom shipping quotes
Additional insurance may be required

6.2 Weather Delays

Severe weather may affect delivery times
Updates provided for weather-related delays
Alternative delivery arrangements when necessary

Last Updated: January 22, 2025

Note: We reserve the right to modify this shipping policy at any time. Please check back regularly for updates.